24/7 Access To Your Health Information

As a patient, you have the right to see and get copies of your health information. There are many reasons you might need your health information:

  • To make better decisions about your health and healthcare
  • To make sure your information is correct
  • To share your medical information with your other care providers
  • To keep up with your treatment progress

Having access to your health information is an important part of staying healthy. And because it is your information, it is your right to access it. This right falls under the Health Information Privacy and Accountability Act, or HIPAA.

Our members’ healthcare rights are important to us. That’s why our members have easy, 24/7 access to their healthcare claims information through our easy-to-use, secure member portal. Our members can also use our portal to change their doctor, update their information, request a new Member ID card and send us a secure message.

Learn More About Your Patient Rights

Remember: Access to your health information is your right. Learn more about your right to see your health information.

It is important to keep your health information safe and secure. Try these tips to help protect your health information.

Last Revised: February 2, 2021